On top of high speed mobile network, 5G is also expected to revolutionize and strengthen e-Health such as remote surveillance, telemedicine, telesurgeries etc. 
However, recently there have been claims of 5G having adverse health-related concerns. 
According to the WHO, to date, and after much research, no adverse health effects have been causally linked to wireless technologies. Common health-related conclusions are drawn from the studies performed across the entire radio spectrum, but so far, only a few studies have been carried out at the frequencies to be used by 5G. 


**What is 5G?**

5G, or fifth generation, first widely deployed in 2019, is the latest wireless mobile phone technology. 5G is expected to possess speed and performance ten times faster than 4G networks. 5G is not very different from previous networks, such as 3G and 4G. The only difference with 5G is that we would be exposed to something called **millimetre waves** for the first time. 


**Millimetre waves**

Both mobile phones and telecom antennas emit non-ionising electromagnetic radiation and the same are also emitted by microwave ovens and power lines. On the other hand, ionising radiation includes X-rays and nuclear radiation, which has proven harmful effect on human health. Millimetre waves are also non-ionising radiation, and all that is known is that they don't penetrate the skin like other lower-frequency waves currently being used. More research is needed to find out about millimetre waves, and till then, like all new technology, we can only partially rule out millimeter wave’s adverse effects on human health. 


**What are the existing effects on health?**

Interestingly, studies showing that exposure to electromagnetic radiation can be carcinogenic also put aloe Vera leaves in the same category, and the research place the workers in barber shops exposed to hairdressers' chemicals in a higher risk category.
Thousands of scientific research has proven that there are no health risks from exposure to low levels of radio frequency EMF from cell phones, antennas and 5G devices. The only adverse health effects that can occur at levels of EMF higher than permissible are:
1. Tissue heating, such as skin warming 
2. Nerve stimulation, which can result in a tingling sensation in your skin. 

These effects depend on a combination of the following:
1. The intensity of radiotherapy EMF exposure 
2. How long you are exposed to radiofrequency EMF 
3. The distance of your body from the source of radiofrequency EMF

For instance, the electromagnetic field emitted is much higher by cell phone towers and antennas than by your cell phones. So the exposure to high-level radiation is considerably lower since the locations of the towers and antennas are usually on rooftops and at points far away from a cell phone user. Despite the science that proves that 5G has no harmful effects, for your peace of mind, you can reduce exposure to electromagnetic radiation by: 

1. Texting instead of calling 
2. Using hands-free devices such as Bluetooth headphones
3. Limiting the length of cellphones calls 
4. Making phone calls from a location with good network connections 

So, is 5G harmful to human health? The answer is not entirely a no; researchers say it's complicated. Although many social media claims have pointed to research confirming the harmful effect of 5G on human health, none meet the criteria required to establish the scientific evidence for adverse health effects. The existing studies point to no adverse harmful effects of low-frequency EMF. Since 5G is a new technology, there still needs to be more research to rule out any health concerns completely. 

For more information on 5G, check out these sources:

[Radiation: 5G mobile networks and health](https://www.who.int/news-room/questions-and-answers/item/radiation-5g-mobile-networks-and-health)

[5G technology, cell phones, cell phone towers and antennas ](https://www.canada.ca/en/health-canada/services/health-risks-safety/radiation/everyday-things-emit-radiation/cell-phones-towers.html)

[Is 5G bad for your health? It’s complicated, say researchers  ](https://ec.europa.eu/research-and-innovation/en/horizon-magazine/5g-bad-your-health-its-complicated-say-researchers)

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Is 5G harmful to human health?  

Dechen Wangdi 

In 1999 when Bhutan introduced internet, we were among the last countries to join. However, today, the nation stands at the forefront of the global technological revolution as one of the early adopters of 5G, thanks to TashiCell's launch in December 2021. This deliberate and calculated leap has paved the way for Bhutan's digital future, recognizing the significance of a robust digital infrastructure in sustainable development in the 21st century.

**Unleashing Opportunities for Innovation and Progress:**

By embracing 5G connectivity, Bhutan has established the foundation for a technologically advanced ecosystem that empowers businesses, fosters innovation, and enhances public services. With 5G, Bhutan opens door to countless opportunities for economic growth, social progress, and environmental sustainability. From e-commerce and telemedicine to smart agriculture and efficient energy management, the benefits of 5G connectivity span various sectors, propelling Bhutan's journey towards a prosperous future.

**Transformative Advancements Enabled by 5G:**

With download speeds reaching up to 10 gigabits per second, 5G offers instantaneous data transfer, enabling seamless activities such as streaming high-definition videos, downloading large files, and conducting buffer-free video conferences. Moreover, the remarkably low latency of 5G networks reduces data travel time, making it essential for real-time applications like autonomous vehicles, remote surgeries, and immersive virtual reality experiences.

**Empowering the Internet of Things:**

5G's potential extends to the realm of the Internet of Things (IoT), allowing for a vast network of connected devices in Bhutan. This opens the door for smart homes, smart cities, and industries to leverage real-time data analytics, optimizing resource allocation, improving traffic flow, and enabling efficient energy management. With the scale and speed offered by 5G connectivity, transformative advancements become possible in multiple sectors, including healthcare, manufacturing, transportation, and entertainment.

**Youth and Entrepreneurial Opportunities:**

The youth of Bhutan are a driving force for change and progress, and the adoption of 5G unlocks a gateway for them to harness the power of emerging technologies and seize unprecedented opportunities. Lightning-fast internet speeds, seamless connectivity, and enhanced access to online platforms empower Bhutanese youth to explore diverse pursuits such as content creation, professional gaming, app development, and social media influencing. By embracing 5G, Bhutan ensures that its youth can cultivate entrepreneurship, unleash their creativity, and actively contribute to the nation's growth as visionary architects of the country's digital future.

**Preserving Cultural Heritage:**

5G technology offers Bhutan unique opportunities to preserve its cultural heritage and promote its richness on a global stage. By leveraging digital platforms, Bhutan can showcase its traditions, customs, and intangible heritage to a worldwide audience. Virtual experiences powered by 5G enable individuals from around the world to engage with Bhutanese culture, participate in virtual tours of historical sites, and immerse themselves in the country's festivals and traditions. 

Online storytelling becomes a powerful tool, allowing Bhutanese storytellers to share their narratives and folklore with a broader audience, ensuring the vibrant cultural identity of Bhutan remains intact in the digital age. Additionally, 5G facilitates digital collaborations, enabling Bhutanese artisans, musicians, and researchers to collaborate with peers worldwide, preserving traditional arts and crafts while embracing the benefits of digital innovation.

**Promoting Sustainable Tourism:**

The devastating impact of the pandemic and increased sustainable development fees (SDF) has severely impacted Bhutan's tourism industry making the potential of 5G technology even more critical in its revival. Bhutan can revolutionize the way it promotes tourism through real-time communication, personalized travel experiences, and immersive virtual experiences to captivate potential travellers and allowing them to explore the country's majestic landscapes, rich cultural heritage, and vibrant festivals from anywhere in the world. 

Bhutan can reach a global audience and position itself as a must-visit destination by showcasing its unique charm and environmentally conscious practices, in a more impactful and interactive manner, ensuring that its message resonates and inspires travellers to experience the beauty and authenticity of Bhutan first-hand.


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Bhutan's Technological Leap: Embracing the Power of 5G Connectivity

Passang Tshering

In the realm of digital banking, Bhutan stands out among its neighbors, having embraced the concept ahead of the curve. While some countries still rely on cash and others have transitioned to cards, Bhutan skipped the card phase entirely. While mobile banking has made significant strides, there's another player in the market that deserves your attention: eTeeru. Following are three compelling reasons why eTeeru is worth considering alongside your mobile banking app.


**1. Enhanced Security:**

With eTeeru, you gain an additional layer of security to safeguard your finances. Losing your phone or compromising your password doesn't have to result in a catastrophic loss. eTeeru acts as a protective barrier, limiting potential damage. Even if your eTeeru wallet is compromised, the amount of money at risk is confined to what's stored within the wallet. On the other hand, mobile banking apps establish a direct connection to your bank account, potentially exposing your entire savings in the event of a security breach. Choosing eTeeru adds an extra level of protection, giving you peace of mind.


**2. Empowering Financial Management for Children:**

eTeeru offers a unique advantage by allowing you to create an account without the need for a traditional bank account. This digital wallet app encompasses all the features found in mobile banking apps, including merchant payments, mobile recharges, bill payments, and even money transfers. It's an ideal solution for parents who want to introduce their children to digital banking and finance management without the requirement of a bank account. 


**3. Reliability during Banking System Downtime:**

As we increasingly rely on mobile banking and digital wallet apps, carrying cash has become less common. However, there are instances when the banking system experiences technical issues, leaving us in an awkward situation when we're unable to make payments using our banking apps. This inconvenience can be avoided by having eTeeru as a backup option. Unlike mobile banking apps, eTeeru operates independently of banks, ensuring that you can still make transactions even when the banking system is down. By having eTeeru at your disposal, you can confidently complete your purchases and enjoy a seamless payment experience. It can save your face especially when you have finished eating at a restaurant and banking app doesn’t work. 


While mobile banking apps have undoubtedly revolutionized financial transactions, eTeeru offers distinct advantages that make it a valuable addition to your digital payment arsenal. Its enhanced security measures protect your finances, its flexibility enables children to engage in financial management, and its independence from the banking system ensures uninterrupted transactions. Therefore, it’s worth considering eTeeru alongside your mobile banking app for a comprehensive and secure digital banking experience, if you haven’t done it yet.

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eTeeru: 3 Reasons Why You Need It Alongside Your Mobile Banking App

Samsung has to be one of the oldest names for phones in Bhutan. Before other known brands set foot, Samsung dominated the Bhutanese cellphones market. Interestingly, it continues to dominate and keep abreast with the changing times, with some of the widest range of phones compared to many other brands. Over the years, the trust that Samsung has built in the Bhutanese market inspired companies like Tashi Electronics to become Samsung's official national distributor and TashiCell to become regional distributor in Bhutan.

At TashiCell and Tashi Electronics, all the models of Samsung devices are well-tested for network compatibility and set at reasonable prices and exciting offers so that customers can take full advantage of their next purchase.

Phone markets are getting increasingly crowded, with many brands providing almost the same features and specs on their phones – or as they promise. However, Samsung is still on top of the game with some of the best phones today and a competitive price range. Here are some reasons why Samsung is the best phone for you. 


**Wide Range**

Samsung is known for its wide range of smartphones, with numerous models under six major series. They are 
Galaxy Z series
Galaxy Note series
Galaxy S series 
Galaxy M series
Galaxy F series
Galaxy A series 
Each series has a range of smartphones with different memory sizes and connectivity options. The Z series offers the most innovative folding technology today that combines the functionality of a tablet and a phone. Packed with a powerful performance and a long-lasting battery, all in the palm of your hand. In addition, the Samsung S and Note series also don't fail to impress, with wide screens and high-end camera technologies. Samsung has a phone and tablet for everyone, with prices ranging from Nu. 5750 to Nu. 145,990 at TashiCell counters and Samsung Outlets. 

**Most Features**

Samsung is still on top regarding ensuring quality and features. Unlike most phones, many Samsung phones offer fingerprint and face ID scanners. In addition to many features for multitasking and easy user experience, there is also Samsung Dex – a feature that allows your phone to work as a computer. Samsung Dex, available in Note, S, and Z series is hands down the most innovative feature that can turn your phone into a desktop monitor. 


**Ecosystem**

Today's biggest attraction in a phone is its ability to set up an ecosystem. Samsung's ecosystem has to be the widest one in existence right now. With a suitable device, you can control not just the Samsung earbuds but also Samsung laptops and tablets. Like its name, the ecosystem is like our galaxy – vast and connected. The benefits of an ecosystem are far and wide such as quick sharing of files and taking calls, giving you all the more reason to invest in Samsung devices. 


**Easy maintenance**

Repairing Samsung phones are more accessible and cheaper than most brands due to the many service centres worldwide and the readily available parts. As the official distributor of Samsung, TashiCell and Tashi Electronics covers 1 year warranty on all models of Samsung Phones. 


**Other perks**

Samsung phones are primarily durable, have a good camera, and have continuous software updates, and the overall reliability makes it one of the best phone brands in the market today. 
Visit our website at www.tashicell.com to check out the latest Samsung phones and tablets, or visit our store.

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The reasons why your next purchase should be a Samsung

People I met today ask me why I chose to be a traveller and a trailblazer. Of countless reasons why I found my higher calling in traveling is because little did I know about the nooks and crannies, and treasures of the places in Bhutan. Finding literature and travel articles on Bhutan, particularly about places, people, and culture, took a lot of work to find online. 

In 2018 I decided to forge into the untrodden places in Bhutan. So I extensively travelled within the kingdom, from lofty unclimbed mountains to sweltering foothills to the last surviving nomads capturing Bhutan's diverse physical and cultural landscapes. 

As a traveller, as much as I travelled to places to seek peace and tranquillity, striving to escape the reality of life, I wanted to stay connected to the people, friends, and family despite being miles away from them. What kept me connected was the TashiCell Network. 

The most important advantage of having a communication network like TashiCell is the ability to keep in touch with family and friends, even if they are thousands of kilometres away. I could give LIVE updates about my journey when I access the internet networks, using social media, and other communication (i.e., Facebook, WhatsApp, Instagram, TikTok). Additionally, in this way, I could boast about the views and followings on my social media platforms due to consistent postings despite where I was at. I would also instantly share my thoughts and emotions about the places with my friends and fans online. 

As a traveller and blogger, I could effortlessly work from any place. The mobile phone network-enabled wireless communication using mobile devices and my favourite 5G router. Being able to work from any location enhanced work efficiency and relevance online and offline. Other times, access to the Internet allowed me to find attractions and landscapes in the destination I had not known about before. This way, I ensured I had made the most of my travels. 

I am a big time trekker. Having trekked to almost all the trekking trails in Bhutan. Most of the non-trekkers probably assume that beyond the mountain, the Internet or phone connectivity may be poor; throughout my journey, I have never experienced frustration from network connectivity.

There were only a few times when I didn't have any signals; that was when I was trekking midway through a snowman trek from Paro-Laya. So a few days without the Internet was bearable. Otherwise, one can go LIVE from Jomolhari, Lingzhi, Laya, and the Far East like Singye Dzong! 

Besides, what makes me feel at ease when I travel is knowing the fact that I can use online banking services with Internet accessibility, especially in places where there are no banks or bank agents. I remember tipping one of my porters in Lingzi using an online banking service. 

Moreover, as a trekker, I always use GPS apps on mobile which require a network. When I am connected to the Internet, then I can find the location where I am in. It has also helped me to share routes with aspiring travellers and for map archival. 

In the last 5 years, I have realized the travel journey would only be complete by sharing it with the world through the digital platform. 

Thank you TashiCell for powering my odyssey!

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Far yet so near

Tshering Denkar

5G is the fifth generation of connectivity technology that can revolutionize how we view the internet today. The speed and performance in most scenarios could be ten times faster than the fourth generation or 4G. 
The low latency period is the significant difference between 5G from other connectivity. This means the time taken for data to transfer from source to destination is significantly lowered. However, the benefits of using 5G are not limited to mobile phones; many more technologies, such as AI, IoT, and virtual reality, could become mainstream, transforming health, education and corporations and making them accessible to ordinary people. TashiCell offers 5G services through cellphone carriers and broadband routers, with incentives such as reduced set-up costs and almost free hardware for installation.
 
Although new and surrounded by much debate, there are ample reasons to use 5G today. 
The benefits of AI are far and wide, and it’s increasingly seeing adoption in the workplace. For example, AI can transform HR by making virtual Assistant-enabled onboarding possible, automated document processing, and advanced insights from employee surveys. However, the lack of a high-speed network can hinder data storing, processing, and visualizing on the cloud, which are imperative for AI. Hence, 5G has become the latest and most fit technology to go along with AI in workplaces. Another benefit of 5G in the workplace is making remote working easier. Pixelated video calls, delayed emails and remote attendance tool malfunctioning can all become a thing of the past.

Due to the increased speed and low latency, 5G makes downloading and uploading files and videos significantly faster than 4G LTE. This could make content creators, influencers and gamers niche players in the digital world, making their works glitch-free and without pause. In addition, the audio and videos can be accessed in HD, giving creators the best video and sound editing experience. The influencers marketing industry is expected to grow to a value of $16.4B in 2022, and 5G’s high speed and low latency are another boost for influencers as it allows efficient and faster ways to interact with one’s followers and audience. 

The benefits of 5G in business and marketing would be enormous. High-speed connectivity generates more data and insights, allowing brands to communicate with their audience through hyper-personalized content and creating real-time experiences.

However, 5G comes with a range of disadvantages too. The high cost of installing tower stations and the coverage would mostly be in the cities. Cybersecurity could also become a concern with 5G, and investing in more security measures could become necessary. Furthermore, mobile phones need better battery technology for a 5G connection. 

For now, what is known about 5G is little, and their actual impact on the ground will be more apparent with time and implementation. 5G will soon reach all the major districts and towns in Bhutan and transform the digital landscape. This is all the more reason and motivation to adopt 5G and be part of the major tech revolutions. Companies like TashiCell are at the forefront of these transformations, welcoming new technologies and ideas for growth, development and positive changes. 

Call TashiCell today or check their website for any inquiries about 5G compatibility with your device and the broadband installation.

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Keeping up with the change through 5G

When eSIM or embedded SIM technology was introduced in Bhutan, I did not see a reason why I should get it because my phone already had two SIM card slots. However, after returning from a trip abroad, I found out that my TashiCell SIM card was damaged in the process of inserting it back into my phone. This gave me the opportunity to switch to eSIM instead of getting a new physical replacement.

The process of switching to eSIM was surprisingly easy. It was quicker than getting a physical SIM because all I had to do was scan the QR code provided by TashiCell. I was fascinated by how this new technology has transformed the way we connect to mobile networks, offering a wide range of flexibility and convenience that I have discovered since getting it.

**Convenience**: With eSIM, you don't need to physically insert or remove a SIM card from your device, which is less stressful on your device. And if you travel frequently and need to switch between different networks in different countries, you don’t have to worry about taking care of your Bhutanese SIM. Simply scan the QR code and you're connected to the new network.

**Flexibility**: If your phone has more than one SIM slot, then you already know how that allows you to have different networks and plans to switch between. However, eSIM gives you the option to have multiple numbers beyond your phone’s physical SIM capacity. It will be a liberating factor, especially for iPhone users who are limited by its stubbornness to have just one SIM slot. With eSIM, iPhone users can accommodate more than one SIM, yet leave the physical SIM slot to add another number for close friends and family.

**Versatility**: With eSIM not requiring any physical space inside your device, it’s a game-changer particularly for smaller devices like smartwatches, fitness trackers, and remote security cameras. It also opens up the possibility for laptops to have eSIM to connect to the internet, presenting new technology potentials waiting to be harnessed. 

**Security**: eSIM can be more secure than traditional SIM cards as the information is stored on a chip within the device rather than on a removable card that can be lost or stolen. However, the risk of it being hacked remains the same as it did with the traditional SIM.

**Environmentally friendly**: eSIM eliminates the need for plastic SIM cards, which can be environmentally harmful. Considering the millions of SIM cards across the world that need not be produced in the future, eSIM can be nicknamed the environment SIM.

The only bad news is that eSIM is supported only in newer devices. Check if your phone has the eSIM feature, and if it does, there's no need to wait any longer to switch. If your phone doesn't have the feature, remember to look for eSIM capability the next time you invest in a new phone.

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Unlocking the Potential of eSIM Technology

Last year in the peak summer, my colleagues and I were on a 19-day tour on foot to Soe, Lingzhi and Naro Gewogs. This was a life-changing trip for us, as we saw places and experienced cultures like never before. As we descended the steep and rugged terrains and made our way to Naro–a two-full-day trip–we crossed paths with a group of young men. Unlike us, they didn't have a caravan of horses, and their loads were tied to their backs. Knowing how expensive it is to hire porter ponies for this trip, I immediately thought of our privilege. What I can remember noticing first from the encounter were their attires–the sky-blue polo t-shirt and baseball caps and the familiar Tashicell logo on them. They were a group of contractors and workers making their way up to Lingzhi for a maintenance job. Their pace was swift, and after a short conversation, they continued northward without wasting any time. 

Lingzhi was as remote a place could get on this earth, like its sister Gewogs, Soe and Naro. There was no motorable road, and the journey was through an endless wilderness. And yet what was almost mind-boggling to me was the region's electricity and mobile phone connection. To forget the pains in our feet and the struggle to breathe in the mountain air, our horseman indulged in video calls with his loved ones at every rest break. My colleagues and I went Live on Instagram, showing off the views of the mountains in front of us. 

Mobile connectivity in the remote pockets of Bhutan is a gift that not many of us realise – it is an integral part of achieving the nation's digital transformation. However, it is challenging; most times, it's not a feasible business venture for cellular companies to expand their service to rural areas. Yet, they remained steadfast in their commitment to connecting every village with internet and phone networks. The young men we met were a testament to a new digital age; their resolve to get the work done amidst the hardship and scarce resources was worthy of praise.

As of 2022, Bhutan has an 87% penetration of mobile connectivity. However, even today, many rural and isolated settlements do not enjoy the internet and phone calls like the rest. 
Rugged terrains, inadequate road connection and sparse population characterise these areas. Further, using diesel fuel as the power backup is also not feasible due to Bhutan's emphasis on environmental preservation. Moreover, the traditional mobile network cannot be deployed in these areas, and planning a radio frequency is extremely difficult on the mountain. Another hurdle in those areas is the absence of electricity – not to mention the colossal capital for infrastructure development. 

Despite the hurdles and moral dilemmas, cellular companies like TashiCell are doing their best to keep up with the needs of the hour. For example, TashiCell teamed up with a network company, VNL, to provide 13 rural locations with low-power base station-beaming GSM voice and data signals, which impacted around 20 villages and 2000 citizens. Furthermore, as Bhutan's only private cellular company, TashiCell is providing an alternative to the users and relieving the network congestion; the tariffs for talk time and data have drastically reduced due to market competition.
As the remote and isolated pockets connect with the rest of the country and contribute to rural development, the nation benefits in the larger picture. 

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Transforming Rural Communities

As the world gets smaller, so are the technologies around us. For example, when the Internet evolved in the early 2000s, users had to connect to the Internet using leased line connections. But today, in the fast-changing technological era, spaces, substances, and objects are produced in smaller sizes yet efficient in their performance. 

Internet connection devices such as MiFi, a pocket-sized product used for internet connectivity, are gaining popularity. The reason why it is fast sold more in the market is mainly because of its size, convenience and affordability.  

The MiFi device is as light as a feather. The device can even fit women's fancy pouches. This device can be the best travel partner mainly because of its size and efficiency. Moreover, the apparatus shall not add weight to your luggage or backpack, creating room for packing other stuff. 
A MiFi can be an excellent investment if you travel often or just need constant connectivity.

It needs no power/electricity connection to turn for a certain period of time. MiFi has built with a powerful 1500 mAh battery and intelligent battery-saving mode. It allows you to play for a more extended period of time. Moreover, if you are searching for ways to preserve your phone's battery life, MiFi can be an intelligent investment. Using cellular data will require more battery life than your MiFi.

Unlike lease line internet connections, MiFi users can insert a SIM (which will be provided free of cost), turn the device on, and carry it around for the Internet. The best thing about MiFi is that the users can create their own Wi-Fi zone and access the Internet at home, in the office, on trips, or anywhere they go. 

The device can be used by more than one individual. In fact, it can connect up to 16 Wi-Fi devices allowing you to share your Internet with your friends and family and enjoy your time with them. You can opt for MiFi as an Alternative to Home Wi-Fi Service. Internet connectivity from MiFi can sometimes be faster than from Wi-Fi or mobile internet hotspot. To use this product, you will need to download Huawei HiLink App. It can be managed using HiLink App on your smartphone. This will make your device management more convenient.

Last but not least, the initial cost of the MIFI is Nu. 4800/- inclusive of freebies for both Prepaid and Postpaid MiFi customers, which is worth the internet investment. You get 25,975 MB of data FREE per month with 30 days validity for 6 months from the date of purchase.

 If you have any queries, kindly contact 7700 (24*7)
Email: info@tashicell.com

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REASONS WHY YOU SHOULD OPT FOR MIFI- DEVICE

Tashi Infocomm Limited is the first private cellular company in Bhutan. Since incorporating in 2007 and launching GSM services in 2008, the company has made a significant stride in the cellular network space in the country. However, providing good network connectivity has been a considerable hurdle due to the country's rugged terrain, which makes it challenging to lay fibre optics cables and the high cost of infrastructure development. 

TashiCell is aware of these challenges and the struggle of its users in accessing their services. Therefore, we asked some users for honest feedback on the network connectivity to get a good view and understanding of the current situation. 

One of the advantages of TashiCell was the reliability of its network connection. Namgay, a 26-year-old female, has been a TashiCell user since 2018. "I use my phone as a cellular Wi-Fi device, which has powered countless virtual meetings, especially over the pandemic and many hours of Netflix binge sessions. The network has been reliable, and the customer service never failed to please me."

Kinley, a 25-year-old content marketing professional, said he switched to Tashicell after facing network challenges from his earlier cellular company. He said internet service had improved significantly over the years, and he never had to consider changing to other phone networks. However, Kinley pointed out facing connection issues while travelling and on the road. Network connectivity works best when one resides in towns and areas closer to network towers. "As I work remotely, often there are no Wi-Fi services in the cafes and restaurants, and I rely on the phone's cellular hotspot. With TashiCell, I have not faced any issues and have always relied on their reliable network for all my virtual meetings," Kinley said. 

Euphel, an employee at a firm, has been a TashiCell user since 2020. While completing her undergraduate degree during the pandemic, she relied on TashiCell for all her online classes. Although the internet connection was stable most of the time, with a few issues initially, she found the internet service costly. "I remember using up a data plan for Nu 777 in a week while attending my online classes. Also, as a student, it was challenging. However, overall, TashiCell has been a good experience both for the internet and calls except for a few times I didn't get connection in underground bars, restaurants, and high-altitude areas." Euphel also finds the exclusive offers through TashiCell mobile application and the giveaways attractive. As a result, she regularly takes part in giveaways and bonus offers. 

Gyeltshen, a 26-year-old videographer, started using TashiCell's 5G portable routers for one of his projects. "The 5G network speed was exceptionally useful while uploading and downloading heavy videos from google drive. As my mobile device didn't support a 5G connection, the router was an easy and affordable option for me to access 5G." However, he added that the data package for the router feels more expensive and only lasts for part of the month. 

A grade 12 student residing in a remote Dzongkhag had a slightly more mixed view of TashiCell network connectivity. She said, "The Tashicell internet and network is reliable for people around the urban areas as the company offers 5G and the connectivity of both 5G and 4G LTE advanced, faster internet speeds, better coverage, and low latency. 
However, the network connectivity in the villages, including the 5G internet connection, could be faster. The data plans provided by the company were quite affordable earlier, but now the prices have soared, making it difficult for poor students to access the internet."

Time and again, the high cost of the internet was a recurring point in the feedback; however, some users also witnessed a generally high cost for the internet from other cellular companies, too. There was unanimous feedback on the friendly and efficient customer care services. TashiCell was also notably a favourite among the content creators in the group for their reliable and stable internet connection. Nonetheless, the article helped us understand the diverse user experiences and provided avenues for improvement and further development. 

Featured Posts

Is 5G harmful to human health?

By Dechen Wangdi

Bhutan's Technological Leap: Embracing the Power of 5G Connectivity

By Passang Tshering

eTeeru: 3 Reasons Why You Need It Alongside Your Mobile Banking App

By Passang Tshering

The reasons why your next purchase should be a Samsung

By Dechen Wangdi

Far yet so near

By Tshering Denkar

Keeping up with the change through 5G

By Dechen Wangdi

Unlocking the Potential of eSIM Technology

By Passang Tshering

Transforming Rural Communities

By Dechen Wangdi

REASONS WHY YOU SHOULD OPT FOR MIFI- DEVICE

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